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Incidents
Actions
Nothing stays open without a name and a date.
On the file
The open item, the owner, the date, and the evidence when it closes.
Duty
MHSWR 1999
Where it is used
On the board the morning meeting already uses.
What it does
- From an inspection, an incident, a camera miss, or a quiet watch.
- An owner, a due date, and the evidence when it is closed.
- It escalates if the date passes. It stays on the board until it is closed.
On the file
- Where it came from
- What has to be done
- The owner
- The due date
- The evidence when it is closed
- That it stays visible if the date passes
Why digital
Against a paper file, a spreadsheet, or a folder in the cabin.
- One board. Not five inboxes.
- An overdue action is visible in the morning meeting.
- Closed with evidence, not with a tick in a spreadsheet.
The duty
UK law. We name it. We do not invent a badge.
MHSWR 1999
Arrangements for planning, organisation, control, and review. An action with an owner is the control.
Who uses it
Raised from an inspection, an incident, a camera miss, or a quiet watch. Closed by the owner.
Sits with
One board for the job. Not a separate inbox for each module.
What good looks like
Nothing stays open without a name and a date. It closes with evidence, not a tick.